Setting Up Zoho Mail DNS Records and Email Routing in cPanel

Are you planning to configure Zoho Mail for your domain and need guidance on how to set up the necessary DNS records and email routing in cPanel? Look no further. In this step-by-step guide, we’ll walk you through the process of configuring the required DNS records and email routing to seamlessly integrate Zoho Mail services with your domain.

Step 1: Access Your cPanel Account

1. Log in to your cPanel account using your username and password.
2. Once logged in, navigate to the “Domains” section and click on “Zone Editor.”

Step 2: Select Your Domain

1. In the Zone Editor, you’ll see a list of your domains. Locate the domain for which you want to configure Zoho Mail DNS records and click on “Manage.”

Step 3: Add DNS Records

Now, let’s add the specific DNS records needed for Zoho Mail:

1. MX (Mail Exchanger) Records:

• Click on “Add Record” and select “MX (Mail Exchanger)” from the dropdown menu.
• In the “Priority” field, enter “10.”
• In the “Destination” or “Points To” field, enter “mx.zoho.com.”
• Click “Add Record.”

2. TXT (Text) Records:

• Click on “Add Record” and select “TXT (Text)” from the dropdown menu.
• In the “Name” field, enter “@”, representing the root domain.
• In the “TXT Data” field, add the unique TXT record provided by Zoho for domain verification.
• Click “Add Record.”

Step 4: Save Changes

After adding all the necessary DNS records, make sure to click “Save” or “Save Zone” to save your changes.

Step 5: Verify Your Domain

Once you’ve configured the DNS records in cPanel, go to your Zoho Mail admin console and initiate the domain verification process. Zoho will check if the DNS records are correctly set up. Once verified, you’ll be able to use Zoho Mail services with your domain.

Step 6: Setting Up Email Routing

To ensure that emails sent to your domain are routed correctly to Zoho Mail, follow these steps:

1. In cPanel, navigate back to the “Email” section and click on “Email Routing.”
2. Select the domain for which you’ve configured Zoho Mail.
3. Under “Email Routing Local Mail Exchanger,” select “Remote Mail Exchanger.” This directs emails to the remote mail server, which is Zoho Mail.
4. Click “Change.”

Step 7: Final Verification

Send a test email to one of your Zoho Mail email addresses from an external account to verify that emails are being routed correctly.

Please note that DNS changes, including Email Routing changes, may take some time to propagate across the internet. During this propagation period, there may be some delay in email delivery, so be patient.

That’s it! You’ve successfully set up Zoho Mail DNS records and configured Email Routing in cPanel, ensuring that your domain’s email is handled by Zoho Mail.